Shipping information
- Dispatch processing times
- All orders are processed within 2-3 working days (excluding weekends and public holidays) after the order is placed. Please note that the processing time for large quantities may take longer than usual.
- Shipping method and delivery time
- Standard shipping: 7 to 14 working days
- Costs
- Shipping is free of charge worldwide.
- Order tracking
- Once your order has been shipped, you will receive an email with a tracking number. You can track your order using the tracking number on the carrier's website.
- Damaged or lost items
- If you receive a damaged item or your order is lost in transit, please contact us. We will work with you to resolve the issue as quickly as possible, including a refund or replacement.
- Customs and import taxes
- Please note that customers may be responsible for paying any customs or import taxes that may be levied on international orders.
